The Story Behind Black Hat Software

Hundreds of software products swarm the market every day but only a few have managed to catch the attention of end customers. Despite their well-known presence in the market, they have failed to win customer trust and reliance, simply because they are too complicated to operate and activate. The reason behind this complication is the lack of awareness among software developers and designers about the needs and expectations of end customers. They make softwares thinking that the end users are “software engineers” too, and they solve the User Interface puzzle on their own.

To make a user-friendly interface, the developer has to take the burden of complexity on the back-end, so the user can have a smooth and luxurious experience on the interface. This requires exceptional skills and hours of brainstorming, which most of them are not ready to take on as having a team of competent software experts is rather difficult to find and maintain on a regular basis. Therefore most of our competitors buy ready-made software solutions along with all the pros and cons in them and then with each new model, look for another off-the-shelf solution to replace the existing one with a minor change in hardware and software layout.